This Privacy Policy ("Policy") describes how Kind Technology Ltd. ("Company" and/or "Kindway") collects, uses, retains and processes information in connection with the use of the website kindway.ai, including through pages, forms, landing pages, interactive interfaces, media and other tools operated through the website (the "Website").
This Policy applies to the Website itself and to activity carried out through it only.
Where a particular product, service, system, dedicated area or interface of the Company is subject to a separate privacy policy, separate terms, or supplementary documents, the relevant specific provisions shall apply in relation to that product, service or interface.
Use of the Website is also subject to the Website Terms of Use, as updated from time to time. If you do not agree to this Policy and to the Terms of Use, please refrain from using the Website or providing information through it.
1. Scope of the Policy and No Obligation to Provide Information
This Policy applies to information collected or provided in connection with browsing the Website, using its pages, forms and interfaces, contacting the Company, requesting a demo, leaving details, or otherwise interacting with the Website.
There is no legal obligation to provide the Company with personal information. However, providing certain details may be necessary for us to respond to your inquiry, contact you, schedule a call or demo, or provide requested information, and without them we may not be able to do so.
2. Types of Information We May Collect
The Company may collect information that you provide on your own initiative, such as your name, phone number, email address, company name, role, the content of your inquiry, business needs, information entered into forms, and any other information you choose to provide.
If the Website includes interactive interfaces, the Company may also collect information entered as part of your use of those interfaces, such as a website address, business name, description of need, business characteristics, preferences, or other information you choose to enter for the purpose of receiving an illustration, demonstration, preliminary assessment or contact.
In addition, during use of the Website, technical, operational and statistical information may be collected, such as IP address, device or browser identifiers, operating system, viewed pages, browsing times, actions performed on the Website, clicked links, referral source, and similar usage data.
3. How We Use Information
The Company may use collected information for operating the Website, responding to inquiries, contacting users and continuing communication with them, scheduling a call or demonstration, assessing interest in the Company's services, improving the Website and related activity, security, and for managing, developing and enhancing the Company's business activity and processes.
Where a user has chosen to leave details, use an interactive interface, enter business information, or express interest in the Company's activity, the Company may also use such information for follow-up contact, continuation of a conversation, coordination, offering relevant information or services, and assessing suitability for the Company's services.
The Company may also use information for measuring, analyzing and improving messages, pages, campaigns, forms, inquiry flows and user experience on the Website, including through aggregated, statistical or analytical data.
4. Inquiries, Marketing and Updates from the Company
If you leave details on the Website, contact us, request information, schedule a call, use an interactive interface, or express interest in the Company's activity, we may contact you for the purpose of responding to your inquiry, continuing its handling, coordination, providing further information, or continuing communication in connection with the Company's activity and services.
Where marketing materials or updates are sent in circumstances that require consent or an opt-out option by law, they will be sent in accordance with applicable law and subject to an opt-out option where appropriate.
5. Cookies, Analytics and Similar Technologies
The Website may use cookies, tags, pixels, log files and similar technologies for proper operation, security, remembering preferences, measurement, improving the Website and understanding how it is used.
As part of this, the Company may from time to time use analytics, measurement, analysis and visual usage documentation tools, heatmaps, or similar tools, including third-party tools, to the extent they are operated on the Website. The Company is not limited to any specific tool and may change, replace or add means of measurement, analysis, documentation or improvement, at its discretion and in accordance with its operational and business needs.
Cookies can generally be blocked or deleted through browser settings. However, such blocking may affect the availability or functioning of certain parts of the Website.
6. Data Retention
The Company will retain information for the period reasonably required for the purposes for which it was collected, including managing inquiries and business communications, internal documentation, security, handling disputes, compliance with legal obligations, and protection of the Company's rights.
The actual retention period may vary depending on the type of information, the nature of the inquiry, the relationship with the user, regulatory requirements, operational considerations, and the Company's reasonable need to retain relevant records. If a request is received regarding access, correction, update or deletion of information through the accepted contact channels, the Company will review it in accordance with applicable law, the nature of the information, and the retention obligations applicable to it.
7. Information Security
The Company takes reasonable and customary measures to protect information, taking into account the nature of the Website and the relevant activity, including access controls, technological and organizational security measures, and permission management where needed. However, absolute security cannot be guaranteed, and the Company does not undertake that its systems will be completely immune from unauthorized access, failure, malfunction or security incidents.
8. Tools, Services and Infrastructure
For the operation of the Website and related activity, the Company may use services, infrastructure, systems, servers and providers operating in Israel or outside Israel. In this context, certain information may be stored, processed or made accessible through such services or providers, to the extent reasonably required for operation, maintenance, security, development, improvement and business continuity. The Company will act reasonably to ensure that appropriate safeguards are used, in accordance with applicable law, the nature of the information, and the standard reasonably accepted in the relevant circumstances.
9. Your Privacy Rights and Requests
Subject to applicable law, you may contact the Company with a request to access personal information relating to you, request its correction or update, and, where appropriate, also request its deletion or cease receiving marketing communications, to the extent applicable by law. The Company will review each request in accordance with applicable law, the nature of the information, and the retention obligations applicable to it.
10. Changes to the Policy
The Company may update this Privacy Policy from time to time, at its discretion. The updated version shall apply from the date it is published on the Website, unless stated otherwise. In the event of a material change, the Company may publish a notice on the Website or take other reasonable measures, if it deems appropriate in the circumstances.
11. Contact
For questions, inquiries or requests relating to this Privacy Policy, you may contact the Company through the contact interfaces appearing on the Website or by email at: office@kindway.space.